Among them is the use of a high, arched and carved back for the guitar, which is considerably thicker and heavier than a conventional guitar. The back is made of Madagascar rosewood, while the top is always made of Western Redcedar. The lightweight of the top combined with Smallman's unique system of bracing makes the guitar very responsive to input with a full rounded sound (not thin). The top of Smallman guitars is braced using a "lattice" framework composed of balsa wood and carbon fibre. By contrast, traditional classical guitars use struts made of cedar or spruce arranged in a "fan" shape.
In 1999 the Greg Smallman label changed to Greg Smallman & Sons Damon & Kym. Based for many years in Glen Innes, New South Wales, in 2002 the Smallmans briefly relocated to the Mornington Peninsula outside Melbourne. The Greg Smallman and Sons workshop is now located near Esperance, Western Australia. They did not have a website till 2012.
Greg Smallman is admired for the open way in which he shares his ideas. He does not hide them from fellow luthiers, nor has he patented them. A large number of luthiers worldwide have incorporated Smallman's design innovations into their own guitar designs.
"The Australian luthier, Greg Smallman has been responsible for a minor revolution in guitar design, bringing some subtle but important changes to the classical instrument that have had a more profound effect than those contributed by any other modern maker."
"What I find interesting and wonderful about Greg's approach, is that he starts from admiring the traditional - not knocking it, but wanting to know if it's possible to improve it in some way. He has quite clearly done that for me. Basically, he is making the guitar a more musical instrument."
"Smallman's significance to the development of the classical guitar worldwide places him on an evolutionary chart as successor to the heritage established by Torres and Fleta."